This is a great opportunity for you with some experience within supply chain and good knowledge in English to work at Perstorp AB!
Are you customer service-oriented and want to work in an international environment? Take the chance and work as a Customer Service Officer at Perstorp AB in Perstorp. You will be responsible for the transport solutions from our factories to our customers around the world. Here you will be part of a fast-moving environment where your engagement matters. Take the opportunity to work in a customer focused and business-oriented position where you will face different challenges every day. We look forward to your application!
As a Customer Service Officer you will work at an international company with a well-known brand. You will be part of a team who motivates and support each other in everyday situations. You will gain knowledge and develop your skills in this international and fast-paced environment where your proactive approach will be in use. Here you will also gain insights about the whole supply chain from order, production and delivery. Within the customer service officer team, we daily solve transport related issues and thereby assure our most important process - the delivery to our customers!
This is a staffing assignment where you will be employed by TNG and work for Perstorp AB. As an employee consultant you have access by the terms of the union agreement with benefits as insurance, occupational pension and holiday. In addition, you have a dedicated and committed consultant manager who works for you to achieve a desired career development and ensure that you are comfortable at your workplace.
As a Customer Service Officer your main tasks will be to:
- Receive and administrate orders from our customers and coordinate them with our sales department.
- Plan, coordinate and book the transportation from our production sites to the end-customer.
- Assure that the transportation reaches the desired destination and solve problems along the way.
- Administrate the documentation needed for the transportation according to our customs need or legal requirements.
- Be in daily contact with our customers and transportation partners regarding the status of their delivery and information about their orders.
You will be part of a team of around 20 persons who together are responsible for the support to our customers around the world. You will report to the Customer Service Manager. Your main office will be in Perstorp, but it´s optional to work from home once a week.
This is a consultancy assignment where you will be employed by TNG and work at Perstorp AB. This is a full-time assignment that can start immediately and will last for six months.
For this assignment we are looking for you with a background within supply chain and with knowledge in an ERP-system. It´s a merit if you have worked with SAP. Since you will be working with English-speaking customers you need to have good knowledge in English. Knowledge in Swedish is preferable, but not a must.
Since you will be facing our customers you need to be great at handling and supporting customers. Coordination is a big part of the job why a structured and proactive way of working is key to us. Good communication skills are also important since you will be in contact with many, both internally and externally.