We are recruiting a Technical Onsite Supporter for Kamstrup, the global company in water and energy metering. Read more below.
Do you want to become a key player in the implementation and counseling of Kamstrup’s intelligent solutions to our Swedish customers? Do you thrive in a customer-oriented role, and are you willing to go the extra mile to provide the best customer experience? We are currently looking for a new employee for Kamstrup´s Solutions and Services department, whose office is located in Täby, just north of Stockholm. We look forward to receiving your application.
In the position as Technical Onsite Supporter you will get a challenging and versatile job in an international and innovative organization that strives every day to ensure the momentum and optimization of the world´s water, heating and energy resources, where you will play an important role in contributing to the global Solution and Service organization.
We offer flexible working hours and numerous employee benefits, including health insurance and support for sport fixtures.
In the position as Technical Onsite Supporter you will get a large contact network, in which you will act as the link between the customers and Kamstrup Software Developers and Sales Teams. Your main task will be to gain a strong technical domain knowledge of the customers business, which you will advise within Kamstrup´s intelligence products and hereby ensuring that the customer has the right solution to support the business optimally.
More specifically your tasks will be:
- System advice and the operationalization of Kamstrup meters
- Customer training within Kamstrup´s solutions
- Radio planning
- Identify savings and opportunities within the customer´s infrastructure
As a Technical Onsite Supporter at Kamstrup you will become a part of the Solution & Service Department. The team consists of eight skilled colleagues, who are assigned to either 1st Level Support, Onsite Support or Consultancy. The mission is to provide excellent customer experience and to be one step ahead of their competitors. The job will take place in Kamstrups office in Täby, but you will spend most of your days out with customers.
Applications are reviewed on a continuous basis, which means that the position may be filled before the last application day.
In order to be relevant to this role, it is a requirement that you hold a valid driver license and that you are fluent in English and Swedish both written and oral. We also see that you have a background from the utility sector as Supply Operator, Technician, Energy Planner, Technical Specialist or any other similar role.
It will be considered in advantage if you have sales experience and a solid understanding for network (IP/2g/4g/5g/P2P/GPRS). If you also speak and write Danish it will be an asset, because you will have close contact with the global headquarters in Denmark.
In addition to the above, personal qualities are of great importance. To succeed in this role, we see that you as a person, are excellent at creating relations across the organization and you thrive in an outgoing role. You can relate to our customers´ needs and turn this knowledge into competitive solutions for both customers and Kamstrup. You consider yourself a world class presenter who is willing to go the extra mile to ensure the best solutions to the customers. In addition, you are responsible and structured, and it come naturally to you to keep the overview in a busy work environment with several ongoing projects. Also you are driven by a ambition to further your knowledge within intelligent measuring solutions and become a key player in a global company.