Are you interested in technology and can speak French? You could be the next Technical Support Specialist Aritco is looking for!
Can you speak French and are interested in technology, electronics or mechanics and are keen to join a fast-paced and customer-oriented company with highly committed employees? Can you contribute with your social and technical competence and play a part in Aritco´s future success? Aritco is currently seeking to recruit a French-speaking technical support specialist to join their global support team.
Don´t wait - submit your application today!
Purpose, Offer and Benefits
As Technical Support Specialist, you will join an intimate global support team of specialists that provide technical support to Articos partners in countries all over the world. The support team currently consists of 5 colleagues situated in different parts of the world. The support team is a subdivision of the Customer Support Department, which is comprised of 15 colleagues. In this role you will be an important point of contact for stakeholders and also get to work with a well-respected brand that is synonymous with luxury and quality!
"Within 3 years we aim to be one of Sweden´s best workplaces and have already taken steps towards this goal by relocating to a modern, activity-based workspace in Veddesta/Barkarby. In this purpose-built workspace you will find a variety of different meeting environments and an array of fun activities. We even offer our employees a generous wellbeing allowance, staff benefits through Benify and see flextime as a given to ensure all staff can enjoy a good work-life balance." - Aritco
The Bigger Picture
For this roll you will be based at Aricto´s modern office in Jarfälla. The position is full-time, with the start date being as soon as the right candidate is available. Working hours are 08:00-17:00 Monday through Thursday and 08:00-16:00 on Fridays, with a certain degree of flexibilty. As mentioned above, some travelling may be required when technical issues can not be resolved via telephone or email.
To succeed in this roll you need to have previously worked in a service-oriented roll requiring technical and/or electronic understanding, perhaps even a mechanical roll involving "hands-on" work with tools. Alternatively, you have studied such fields and possess theoretical knowledge. Most importantly, you have a passion for technology and possess some experience of CRM-systems. You are also proficient in Microsoft Office and are fluent in both written and spoken English and French. A background in mechanics, such as with cars or machinery is advantageous but by no means a requirement.
The right personality traits will weigh strongly in this recruitment process. Since this is a roll that requires being the point of contact for several stakeholders, you need to be confident and professional in your communication with others. Furthermore, since you will be responsible for training and a large degree of your communication will be through email or telephone, you need to be able to express yourself clearly, in an easy-to-understand manner, and be a good listener.
Aritco is an award-winning manufacturer of platform lifts and home elevators. We supply elevators for both public and private markets all over the world.
It all started in 1995 with one simple idea: to produce elevators that improve accessibility - everywhere! With unwavering dedication to delivering the highest possible quality standards, along with extensive experience in the field, unique technical knowledge and a strong focus on design, Aritco became a leader in platform lifts in Europe.
Today, Aritco lifts can be found in more than 35,000 buildings and private homes around the world. In 2016, Aritco made future security and a modern lifestyle possible for everyone, when they launched their comfortable and elegant villa lifts. Over the years, Aritco has worked closely with architects, construction companies, accessibility consultants, property owners and end users. In doing so, they have been able to acquire invaluable knowledge that they now use in the development of their elevators. The result: lifts that take you where you want to go.
Aritco is certified as a GPTW (Great Place to Work) 2019, 2020 and 2021.
Distance to your future workplace
Elektronikhöjden 14, 175 43 Järfälla. Open Google Maps to calculate distance and travel time to your future work location.
Application advice from Linnea Wäringe – your recruiter!
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Last application day 2022-06-05